It can be considered that the locking pin of the fixed side runner is weak, or the strength of the gate part is too strong.
Therefore, we can increase the retention strength of the runner locking pin, or to reduce the strength of the gate. Modifying the mold to change the size of both is also a method.
If you want to change the molding conditions, you can lower the mold temperature. Also, you can promote the curing around the runner locking pin and increase the strength. Those may also be effective.
If it is a tunnel gate, you can also consider modifying the gate part.